Privacy policy
Artikel 1 – General
At Osoe Home, we value the protection of your personal data. This privacy statement explains how we process personal data in accordance with the EU General Data Protection Regulation (GDPR) and the UK GDPR.
Osoe Home B.V. is the data controller for data processing via www.osoehome.com.
We process among others: name, address details, email address, phone number and cookie data.
Artikel 2 – Purposes of processing
Personal data is processed for:
Functionality of the website and user experience
Customer service and communication
Orders, delivery, returns and refunds
Order history
Marketing (if consent has been given)
Website analysis and improvement
Fraud prevention and security
Artikel 3 – Legal basis
Processing takes place on the basis of:
Performance of the agreement
Legal obligation
Legitimate interest
Consent (if applicable)
Consent can be withdrawn at any time.
Artikel 4 – Retention periods
Data is not stored longer than necessary:
Maximum 24 months after last interaction or purchase
Marketing data maximum 24 months
Longer if legally required
Artikel 5 – Data sharing
We only share personal data with necessary service providers such as Shopify, payment providers and shipping partners.
Data is generally processed within the EU. If data is transferred outside the EU/EEA or the United Kingdom, appropriate safeguards are applied, including Standard Contractual Clauses or equivalent UK adequacy mechanisms.
Artikel 6 – Security
We take appropriate technical and organizational measures, including SSL encryption and secure data storage.
Artikel 7 – Data subject rights
You have the right to:
Access
Rectification
Erasure
Restriction of processing
Data portability
Objection
Requests can be submitted via: hello@osoehome.nl
You can unsubscribe from marketing via the unsubscribe link in emails.
Artikel 8 – Complaints
You may file a complaint with the competent supervisory authority, including the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl
Artikel 9 – Company details
Osoe Home B.V.
Jacob van Grimmesteijnstraat 11
4651 EN Steenbergen
Netherlands
KvK: 99694239
VAT: NL869094543B01
hello@osoehome.nl
Artikel 10 – Changes
This privacy statement may be amended. The most recent version is always available on the website. Last updated: 27 June 2026.